• Delivered on strategic commitments and progressed productivity program
• Improved financial performance with 12% growth in cash NPAT
• Strengthened operational and financial resilience, protected customers

Bank of Queensland Ltd (BOQ) reported strong FY25 results, delivering on strategic commitments and progressing its productivity program. The company achieved a 12% growth in cash NPAT, with improvements across key financial metrics. BOQ strengthened its operational and financial resilience, protecting customers through the transformation. The company made progress on its digital transformation, with 44% of retail customers on the digital bank and the successful launch of the new digital mortgage platform. BOQ also simplified its distribution channels through the conversion of owner-managed branches to a proprietary branch network. The company announced a strategic partnership with Capgemini to accelerate its digital and AI transformation. BOQ continued to invest in its people, sustainability, and supporting its customers and communities. Looking ahead, the company is focused on further productivity initiatives, including decommissioning legacy systems, optimizing the operating model, and leveraging AI tools through its partnerships.

BOQ expects to deliver at least $30 million in annualised cost savings from its strategic IT and business processing partnership from FY27 onwards.

BOQ is focused on further simplifying its business, driving productivity, and optimizing its balance sheet mix to higher-returning segments. The company is well-positioned to continue delivering improved financial performance and shareholder returns.