Transurban Announces NSW Toll Notice Digitisation and Enforcement Reforms
Key points
- Transition to digital notifications via email and SMS
- Switching off toll notice administration fees
- Clear consequences for non-payment of tolls
- Support for motorists in financial hardship
Full summary
Transurban Group, in collaboration with the NSW Government, has announced a comprehensive overhaul of the unpaid tolls framework for NSW toll roads. This initiative includes the digitisation of toll notices and enforcement processes, aiming to simplify the experience for NSW motorists. The reforms, expected to be phased in during July 2026, will switch off toll notices and their administration fees, replacing them with digital notifications. This transition is part of broader toll reform discussions and is contingent on finalising administrative arrangements with Transport for NSW.
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